FaceTime and iChat connection problems

[ibi sum]

Since its a new Mac, just use screen sharing and not iChat.

;
--
seclorum 

On Feb 10, 2012, at 13:33, Ron West <ronwest at gmail.com> wrote:

> A few days ago I asked for remote desktop advice and a suggestion to
> use iChat was made.
> 
> I took delivery of a new iMac for my Mom at my house. We set it up
> here and got FaceTime working on my local network with her on the iMac
> and me on my iPT. We also got FaceTime working off site also with the
> iMac (at my house) and my brothers iPad 2 (at his house).
> 
> Here's the problem - Since I'm going to be tech support for Mom I'll
> need to control her desktop remotely. She took the iMac home and we
> got her set up with a iChat account. The problem is that IM works fine
> with iChat (we can type back and forth fine) but my Mac Pro wont
> connect to her iMac (non-stop spinning sprocket). Also, FaceTime will
> ring with no answer on my iPT or the iPad 2. Everything worked fine at
> my house though.
> 
> Any suggestions are appreciated.
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