FaceTime and iChat connection problems

[Ron West]

The problem is deeper than that tough. FaceTime won't connect either.

On Fri, Feb 10, 2012 at 8:01 AM, ibi sum <ibisum at gmail.com> wrote:
> Since its a new Mac, just use screen sharing and not iChat.
>
> ;
> --
> seclorum
>
> On Feb 10, 2012, at 13:33, Ron West <ronwest at gmail.com> wrote:
>
>> A few days ago I asked for remote desktop advice and a suggestion to
>> use iChat was made.
>>
>> I took delivery of a new iMac for my Mom at my house. We set it up
>> here and got FaceTime working on my local network with her on the iMac
>> and me on my iPT. We also got FaceTime working off site also with the
>> iMac (at my house) and my brothers iPad 2 (at his house).
>>
>> Here's the problem - Since I'm going to be tech support for Mom I'll
>> need to control her desktop remotely. She took the iMac home and we
>> got her set up with a iChat account. The problem is that IM works fine
>> with iChat (we can type back and forth fine) but my Mac Pro wont
>> connect to her iMac (non-stop spinning sprocket). Also, FaceTime will
>> ring with no answer on my iPT or the iPad 2. Everything worked fine at
>> my house though.
>>
>> Any suggestions are appreciated.
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