More presonus grief.

[Jay Vaughan]

> So I talked with them on monday.  They determined I need to send it in
> for service.  I sent them a form to get an RA and now...nothing.  Sent
> it in on tuesday, and havnt heard back from them yet.
> Have any of your return experiences been like this?
>

Just be a bit more patient, is the only advice I can give.  I also had  
to do an RA, from Europe, but it didn't take long and I had the thing  
back in two weeks.

> Man, I hate audio equipment manufacturers.  They treat the lower and
> middle segments of the market like absolute trash.


The profit margins are so ultra-razor-thin that its very difficult for  
these customers to justify the time spent servicing their customers.   
Its a pity, but its the truth: the profit made in the device is going  
to be spent servicing you, now ..

;
--
Jay Vaughan