First ebay Negative feedback!!

[Tony Scharf]

This is exactly why I insist on using the eBay communication system
when talking with a buyer or seller.  Everything is kept on a record
in a way eBay can look up (even if one of the parties tries to delete
the history). I've had a few negatives pop up like this (sometimes
they go through paypal and try to dispute it there).  I had only one
case where a judgement was set against me, and that was because I
forgot to clearly state what I was selling was to be accepted 'as is'
due to it being DOA (which WAS stated in the description, but if you
don't explicitly say 'AS IS' then you are screwed).

In most cases, just being a decent human being when things go wrong
goes a long way.  Sometimes, there is absolutely nothing you can do.
Y

Tony

On Thu, Feb 16, 2012 at 5:30 AM, The Dong <dong at f2s.com> wrote:
> Hehe. I'm quite surprised it took this long!
>
> Sold a processor (AMD 3800+) which I tested before sending off.
> Seller sent a message a few days after receiving goods, said it was faulty
> and that she had taken it to a local PC store who also said it was faulty.
> She also made it quite clear that the thought of having to send it back for
> a refund was a great inconvenience (leverage, I presume?)
>
> Asked her to send it back for testing and I would refund all fees.
> A full refund!
> She refused, well, I say she refused, but in truth, she didn't respond at
> all, then left a Negative feedback saying I was unhelpful!
>
> Jesus. PMT? Noooo. Scammer? Maybe...
>
> There's a hole in my ebay bucket, my bucket, my bucket.
> There's a hole in ebay's sellers bucket, a great massive hole.
>
> Yeah, sure. I'd thought of that scam ages ago too.
> It's annoying when you get caught out. I would never Neg someone that called
> my bluff though. It's a fair cop.
> You know, claim all goods are not as listed, or faulty, then see if the
> seller will refund and (if they are gullible or can't be arsed) not bother
> asking for return of goods. If they do want the goods back, you either just
> keep it and go silent, damage the goods and send them back if you want the
> money, or go all rampant and ruin someone's good feedback like a crazy mofo
> and giggle like a little girl for weeks!
>
> I am currently arguing with what is probably a computer generated response
> mechanism now to try and get the neg removed!
>
> All because I did the right thing!
> Is the right thing not always the right thing any more? ;)
>
> Now I'm left with leaving her a positive feedback, with a negative message.
>
> I'm not bothered about the Neg much, at least I've got the money, huh?
> Unless of course there's the small matter of the buyer somehow getting the
> money back too from paypal and me being out of pocket anyway?
> I bally hope not.
>
> Any real ebay alternatives out there?
>
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