Review needed

[The Dong]

On 17/08/2011 18:35, Andrew Robinson wrote:
> I'd be tempted to say you are demanding compensation, rather than just
> requesting it, and I'd add a deadline by which you expect them to pay.

He uses the word 'request' twice in the original post.
So he's not demanding anything!

It's all in the wording ;)
Keep it brief, keep it civil, keep a record, and keep at it if you get 
fobbed off.