Broadband Upgrade..

The Dong EMAIL HIDDEN
Wed Sep 3 18:12:07 CEST 2008


At least an attempt to.
(been waiting almost a month with no attempt to explain it until today 
after I gave a nudge)
A new deal of up to 16Mb and 1Mb up unlimited for £5 less a month than 
current sounds great!

But, ummm.. Not so simple:


-------------------

Your order is currently delayed due to a capacity problem in your local
telephone exchange.

Unfortunately due to a higher than expected uptake of ADSL in your area, 
the physical ports and/or bandwidth have become too full. This problem 
will be affecting multiple customers and also on other telephone 
exchanges up and down the country.

We do not have an estimated resolution date from our wholesaler at this 
time, although from our experience these problems are normally resolved 
in anywhere from a few days to many weeks. We will also notify you as 
soon as the capacity problem is resolved.

We would like to apologise for this delay and any inconvenience that it 
has caused.

Please also bear in mind that there is no need to contact BT or any 
other party regarding this issue. Please make sure any queries are sent 
to ourselves by reply to this e-mail or by calling the number below.

------------------

I don't know what speeds the rest of the world gets, but surely <up to> 
8Mb (on an up to 16Mb service) should be reasonable on the west end of 
the oil capital of Europe?


Pah...
BT!!!!




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