Broadband Upgrade..
The Dong
EMAIL HIDDEN
Wed Sep 3 18:12:07 CEST 2008
At least an attempt to.
(been waiting almost a month with no attempt to explain it until today
after I gave a nudge)
A new deal of up to 16Mb and 1Mb up unlimited for £5 less a month than
current sounds great!
But, ummm.. Not so simple:
-------------------
Your order is currently delayed due to a capacity problem in your local
telephone exchange.
Unfortunately due to a higher than expected uptake of ADSL in your area,
the physical ports and/or bandwidth have become too full. This problem
will be affecting multiple customers and also on other telephone
exchanges up and down the country.
We do not have an estimated resolution date from our wholesaler at this
time, although from our experience these problems are normally resolved
in anywhere from a few days to many weeks. We will also notify you as
soon as the capacity problem is resolved.
We would like to apologise for this delay and any inconvenience that it
has caused.
Please also bear in mind that there is no need to contact BT or any
other party regarding this issue. Please make sure any queries are sent
to ourselves by reply to this e-mail or by calling the number below.
------------------
I don't know what speeds the rest of the world gets, but surely <up to>
8Mb (on an up to 16Mb service) should be reasonable on the west end of
the oil capital of Europe?
Pah...
BT!!!!
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